CSC Corptax

How Corptax Keeps Customers Happy

TSIA Certified Excellent award-winning support modeling rigorous industry standards since 2009

Five star support! Very fast turn-around and accurate answer.

— Gordon Borawski, Live Nation

Happiness is contagious

99% Customer satisfaction
0
Customer satisfaction rating
vs. 92% industry standard
92% Customer retention
0
Customer retention rate
92 NPS
0
Net Promoter Score

Trusted at scale

40% Fortune 500
0
of Fortune 500 served
1425 Clients
0
Clients worldwide
100 Countries
0
Countries supported, 27,000+ users
Resolution on first contact
Corptax
43%
Industry
31%
Resolution within 24 hours
Corptax
65%
Industry
33%
TSIA Certified Excellence

Answers on Demand

Robust, intuitive, and fast self-help portal is rated by customers as their preferred support method

2x Training Investment

2× Training Investment

Invests twice the industry average in ongoing technical training

24/7 Extended Hours

24/7 Extended Hours

Available for weekend and after-hours access, plus a preferred self-help knowledge base

Experience you can count on
0
Average employee tenure in years. Experienced staff means faster, more accurate answers every time.
Employee satisfaction
0
Our team loves what they do, and it shows in every client interaction.

Corptax Support is great and my Support Specialist is amazing. It’s nice to have that connection.

— Danielle Carroll
DP World

95% Customer retention
99% Satisfaction rating

“The Corptax Community is built on relationships—I always know who I’m talking to. They always have my best interests in mind and get me the right answers.”

— Dale Stafford, CSI Leasing

“Corptax Support’s extremely timely response rate gives us even greater trust in using their platform.”

— Prashneel Kumar, Fortive

“Corptax Support went above and beyond to ensure I understood every aspect.”

— Michelle Zeng, BCBSNC

“The Support team makes me comfortable using Corptax as our tax software provider.”

— William Von Kolen, Freeport-McMoRan Copper & Gold Inc.